Rapid KM Proficiency Diagnostics Tool (RKMPD) - beta
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Nexelens’ Rapid KM Proficiency Diagnostics (RKMPD) tool is designed to help organizations quickly assess their Knowledge Management (KM) proficiency. While the RKMPD tool is designed to work for all organizations across industries and sizes, it is particularly effective for small and medium professional services firms, charities and start-ups.

The RKMPD tool, powered by Nexelens’ smart recommendation engine provides smart diagnostics which captures the current state of KM proficiency in your organization across four critical pillars:

Section A - Knowledge Sharing and Collaboration Technology
Section B - Knowledge Sharing and Collaboration Processes
Section C - Knowledge Management Strategy and Governance
Section D - Knowledge Sharing and Collaboration Culture

The tool also helps organizations identify their next best action to improve Knowledge Management proficiency, improve ROI on existing KM investments and make strategic future KM investments.

The RKMPD tool plots organizational KM proficiency across four distinct and progressive phases: Beginner, Foundational, Advanced and Accomplished.

We take the protection and privacy of your data very seriously. We treat your data confidentially and in accordance with our privacy policy and this declaration. We may occasionally anonymize your responses and aggregate your data with data provided by other participants for benchmarking studies and reports. By responding to this survey, you agree that we may email you occasionally about our programs and services.

Rapid KM Proficiency Diagnostics Tool (RKMPD) - beta
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Section A: Knowledge Sharing and Collaboration Technology
This section covers key indicators around knowledge sharing and collaboration technologies and related behaviors that underpin a proficient KM ecosystem. In a hybrid or remote working world, this pillar is table stakes.

A1. Your organization consistently uses an Intranet or Knowledge Portal or a Document Management System to store, seek and share knowledge.
Please select at least one option
A2. Your organization consistently uses some kind of collaboration tool where people come together to work and deliver outcomes (e.g., Teams, Slack, etc.).
Please select at least one option
A3. Your organization has integrated 'enterprise search' capabilities across the intranet, knowledge portals or document management systems or firm systems.
Please select at least one option
A4. Your organization consistently uses some kind of Enterprise Social Media tools (e.g., Yammer).
Please select at least one option
Rapid KM Proficiency Diagnostics Tool (RKMPD) - beta
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Section B: Knowledge Sharing and Collaboration Processes
This section covers key indicators around enterprise knowledge and content management processes that are the lifeblood of knowledge transfer, retention and access. Standardized and repeatable KM processes positively impact KM ROI.

B1. Your organization consistently relies on a documented content management process to manage content lifecycle.
Please select at least one option
B2. Your organization consistently develops and disseminates content to fix 'critical knowledge' gaps in each strategic area.
Please select at least one option
B3. Your organization consistently runs 'Knowledge Harvesting' programs to collect reusable knowledge assets (case studies, templates, briefing notes, etc.) from project teams and individuals.
Please select at least one option
B4. Your organization consistently uses a defined Taxonomy and Metadata structure to tag and store documents.
Please select at least one option
B5. All your organization's business processes have an 'embedded KM' component (e.g., knowledge assets are available for reference at various process toll gates, users need to submit knowledge assets before project close out).
Please select at least one option
Rapid KM Proficiency Diagnostics Tool (RKMPD) - beta
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R

Section C: Knowledge Management Strategy and Governance
This section covers indicators around the strategic alignment of KM ecosystem to business priorities and the required governance to keep things on track. The success or failure of KM programs are often informed by this pillar.

C1. Your organization's leadership team recognizes a business need for investing in knowledge management.
Please select at least one option
C2. Your organization has a published Knowledge Management strategy and governance framework.
Please select at least one option
C3. Your organization has aligned its Knowledge Management strategy to the organizational priorities.
Please select at least one option
C4. Your organization has an active Knowledge Champion network (that promotes Knowledge Sharing behaviors at the team level).
Please select at least one option
C5. Your organization has dedicated staff or team to execute on the Knowledge Management strategy and governance.
Please select at least one option
Rapid KM Proficiency Diagnostics Tool (RKMPD) - beta
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Section D: Knowledge Sharing and Collaboration Culture
This section covers indicators that spotlight the linkages between organizational intent, culture and incentives and adoption of knowledge sharing and collaboration behaviors. This is where the rubber meets road. Remember culture eats strategy for lunch.

D1. Your organization has Knowledge Sharing goals in everyone's scorecard.
Please select at least one option
D2. People in your organization know where to find the information they need.
Please select at least one option
D3. Your organization has active Communities of Practice (CoPs).
Please select at least one option
D4. Your organization regularly runs Knowledge Reuse campaigns.
Please select at least one option
D5. Your organizational culture incentivizes people for seeking and sharing knowledge.
Please select at least one option
D6. Your organization consistently measures success of its knowledge management efforts.
Please select at least one option
Rapid KM Proficiency Diagnostics Tool (RKMPD) - beta
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R

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